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Shipping & Delivery

Shipping costs.

You can get information about the shipping costs, the shipping method and the shipping weight via the link “plus shipping costs”.

The shipping costs are only charged once per order. If an order is sent to several delivery addresses, the shipping costs will be charged per delivery address.

Delivery date and delivery.

The expected delivery date can be found in the information on the respective article.

Orders in this shop are currently only possible for deliveries to Germany. For deliveries abroad, please contact us at +49 160 98505463 or by email at info@exopek.de.

Transport damage

The following applies to consumers:
If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to lodge a complaint or to contact you has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.

The following applies to entrepreneurs:
The risk of accidental loss and accidental deterioration is transferred to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise assigned to carry out the shipment. The duty of inspection and notification of defects regulated in Section 377 of the German Commercial Code (HGB) applies to merchants. If you omit the notification regulated there, the goods are considered approved, unless there is a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.

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